Service & Support

We are here to provide service and support for all of your requirements.
Please contact your local First Level Support Provider first.

In case of further questions or Second Level Support,
our Service & Support team in Switzerland can be contacted from

Monday to Saturday from 9 am to 5 pm.

E-mail support [at] bibliotheca-rfid [dot] com
Phone +41 41 726 99 50
Fax +41 41 726 99 56


Customers in Germany and Austria can contact the Support Hotline as follows

Monday to Friday from 9 am to 5 pm

E-mail support [dot] de [at] bibliotheca-rfid [dot] com
Phone +49 7121 926 41 15


Customers in the United States or Canada: How to get help from Bibliotheca ITG:

 

1. Call our toll-free number 877.207.3127, option 2.
2. Email: help [at] Bibliotheca-ITG [dot] com
3. Use our online customer portal: http://www.Bibliotheca-ITG.com/support

 

If you don't have a support portal login, please call the toll-free number to get set up.
 

Are you interested in a service contract? We'd love to hear from you.